To Be Verbal or Non-Verbal, That Is The Question

I think that non-verbal is more important then verbal. In my mind, non-verbal displays a person's true feelings, people can say something and feel the opposite. If we were relying on just verbal communication, you would never know if what they are saying is the truth or a lie. However, there can be some negatives to non-verbal communication, we can confuse a message that they are saying non-verbally as a different message. For example, a person could be shy and quiet, and people may confuse that as snobby or that they are not interested in other people.